Call or Email
- Phone
- (614) 963-3246
- Calls answered
-
- Mon–Fri 6:00 am – 11:00 pm
- Sat–Sun 8:00 am – 9:00 pm
Photos help with a panel label or a scorched outlet. Email them to frank.h@polariselectricians.com with your name, so they land with your request.
Describe the Job
Fill in what you know. The description does the most work: what stopped working, where in the building, and since when.
Request received. We will call or email you about the job.
The request did not go through. Call (614) 963-3246 and we will take it by phone.
Questions First, Then a Visit
Expect a call or an email back with a few questions about what happened. The answers separate a quick repair from a planned job, such as a panel change that needs a permit and the utility’s help with the power.
Writing about a rental, a shop or an office? Put the access contact in the description: the tenant’s name and number, or the manager who holds the keys, and the hours the space is open. For a panel change or an EV charger circuit, a clear photo of the panel’s label tells a lot about the size of the job.
If part of the building has no power, a breaker will not stay on, or something smells hot, skip the form: the steps on electrical emergencies come first, then a phone call.
Get the Building Ready for the Visit
Tick what is already done. The list fills in what is left.
Tick what is ready, then press Check My List to see what is left before the visit.
Before You Send It
Can I send photos with my request?
The form takes text only. Email photos to frank.h@polariselectricians.com with your name, and they are matched to the request. A photo of the panel with its door open, the label inside the door, or the outlet that went dead is the most useful.
Does someone need to be there for the visit?
Yes, someone has to let the electrician in and show the way to the panel. For a rental or a commercial space, the tenant or the manager can do it: put their name and number in the description.
What if the power is out right now?
Check the steps for a power loss or a tripped breaker first, then call. A form is the slow way to report a building with no power.
Inside Our Area
We work across the city of Columbus and in Bexley, Grandview Heights, Upper Arlington and Worthington. An address near the edge of that map is still worth a call.